Terms of Service (CGU & CGV)
Last updated: June 2026
1. Purpose of the Platform
The EuroStay web platform was crafted to offer booking, filtering, and reservation of prestigious properties across key metropolitan cities in Europe.
2. Booking Policy & Process
A 35 per cent deposit is required to secure your dates. Cancellation is free of charge up to 14 days before arrival. Proof of payment must be provided within 48 hours.
Upon finalizing a reservation inquiry at EuroStay, the selected calendar dates are tentatively secured. Your official ID and bank receipt for the 35% deposit payment must be uploaded inside your profile account within 48 hours.
3. Cancellation Policies
To guarantee mutual trust and seamless travel management, full cancellations are completely free of charge up to 14 days prior to your check-in arrival date.
Beyond this period, and unless a private exception is validated by our concierge, the 35% deposit payment stays collected to compensate the property owners.
4. House Rules & Guest Obligations
Guests strictly agree to respect the rented estate. Night gatherings and parties are forbidden to protect the absolute tranquility across elite neighborhood zones of our residences. Pets are only allowed on validated query approvals from our official concierge.